Job Description

Who We Are: 

University of Advancing Technology (UAT) is an elite, intimate, private college in Tempe, Arizona, focused on educating students in advancing technology who desire to innovate for our future in disciplines such as Advancing Computer Science, Information Security, Game, and New Media technologies.  

Are you a technophile who loves the values of the traditional academy, but want the modern technology campus? Living on campus, students are surrounded by a true living-learning technology environment that incubates their ideas into innovations that students can patent and take to market. Students must create an innovation project to graduate.

We are an entrepreneurial, results-oriented company recognized for delivering high standards of innovation and service. As an organization designed to change the lives of some of the brightest young minds, we rely on the excellence of every member of our family to continuously exceed our own standards and our students’ expectations.

Who You Are:

If you’re passionate about building a better future and you’re committed to working hard to play your part in building that future, consider UAT as the next step in your career. University of Advancing Technology is looking for an energetic New Student Advisor, who is the primary contact for new students from the point when they enroll until they start classes. Are you great at building relationships and rapport, listening, and helping others? Read on.

The New Student Advisor will motivate, engage, and assist enrolled students so that they are prepared and excited to start their UAT education. They will be the student's biggest advocate, and will assist them problem solve and overcome objections to ensure they are able to start classes on their scheduled start date. The NSA will also act as the events manager of UAT Orientation events.

The NSA will be responsible for supporting all On-Campus and Online enrolled students through a high volume of communication, interaction, and follow-up. This includes communication via telephone, email, live chat, texting, events, and walk-ins. UAT is seeking individuals who want a career in education with the opportunity to work with brilliant and passionate students and staff.

Duties:

  • You’re fast, fun, smart, friendly, and a little bit of a nerd. 
  • You’re motivated and quitting is not in your vocabulary.
  • You’re innovative, resourceful, and a fearless problem solver.
  • You’re a master of communication and collaboration.
    • Provide direction and support necessary to enable students to comfortably prepare for their first semester of class
    • Coordinate with Residence Life, Financial Aid, and Student Services to support students’ questions regarding processes and paperwork
    • Execute orientation events and other duties as assigned by the Admissions Team
    • Keep students engaged with Social Media and updates that highlight UAT programs, events, and student groups
    • Create a culture of positive thinking and personal growth for the students
    • Willing to assist with other duties as assigned

    Skills and Requirements: 

    • Bachelor's degree from an accredited college or university
    • Experience working in higher education
    • Ability to overcome objections and problem solve
    • Proven customer service skills with phone experience
    • Capability to oversee student progress for an extended period of time
    • Demonstrates a positive, friendly, cheerful, and helpful attitude
    • Excellent interpersonal and relationship-building skills
    • Must be a proven self-starter and be able to work independently and as part of a team

    Important Information: 

    • Bachelor's Degree required
    • Compensation plus benefits: $38,000-$45,000

    Summary of Employee Benefits 

    • Two Medical insurance options with 100% of the team member premium paid for one.
    • UAT has your BACK, by covering 100% of the monthly premium for Short-Term and Long-Term coverage.
    • Dental, Vision, 401k, Life Insurance, and AD&D Options
    • Vacation, Personal Time, and over 15 Paid Holidays - we work hard, but give you that extra time to play hard as well!
    • Competitive Employee and Dependent Scholarship Programs; we take pride in your educational background and look forward to supporting your families’ academic goals and endeavors.
    • Meal Benefit at University Café. HANGRY? Never heard of here. Come get your lunch at the café, on us, YUM!
    • University Store Discount amongst other Discount Programs.
    • Positive, open, and transparent Work Environment and culture that includes Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities, Bring your Pet to Campus, along with Summer and Winter Happiness Events.
    • Flexible Work Schedule: Telecommuting options based on tenure.
    • Employee Training and Development: Essential Skills Modules are scheduled on the job, allowing for learning, working, and implementation.

    We do not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.

    UAT does not sponsor foreign visa's. Thank you for your understanding.