Job: Customer Service Associate

This posting has expired and is no longer available.

Job Description

Customer Service Associate

The University has several positions open that are student focused with a need for strong customer service. We are seeking a Customer Service Associate for a fast paced, service oriented, interactive department. This environment includes staff and student interactions that occur by telephone, email, live chat, walk-in, interactions.

We are an entrepreneurial, results oriented company recognized for delivering high standards of innovation and service. As an organization designed to change the lives of some of the brightest young minds, we rely on the excellence of every member of our family to continuously exceed our own standards and our students’ expectations.

These positions are a great opportunity for a Customer Service Associate to provide assiatnce to our students, staff and faculty.   The Ideal candidate will leverage a broad range of skills with a strong emphasis in interpersonal skills, accuracy, attention to details and be a proven self-starter. The Customer Service Associate will be able to work independently but value team cooperation.

Duties

assist with:

-student communications (phone, email and in person)

-process creation and oversight

-any educational issues that may arise

Skills

Bachelor degree required

Ability to work simultaneously on multiple projects and adhere to deadlines.

Self motivated and driven

Ability to complete projects quickly and make decisions independently

Skills / Requirements

Bachelor degree required

Ability to work simultaneously on multiple projects and adhere to deadlines.

Important Notes

University of Advancing Technology

UAT is an elite intimate private college in Tempe, AZ focused on educating students in advancing technology who desire to innovate in the areas of emerging technology disciplines including Advancing Computer Science, Information Security, Game and New Media technologies.

Summary of Employee Benefits

  • Medical, Dental, Vision, Flexible Spending Accounts
  • 401k, Life Insurance, AD&D, Long Term and Short Term Disability Options
  • Vacation, Personal Time, Over 15 paid holidays
  • Employee and Dependent Scholarship Programs
  • Meal Benefit at University Café, University Store Discount, Other Discount Programs (Microsoft, Verizon, Lifetime Fitness)
  • Positive Work Environment, Kudos Program, Casual Fridays and Select Work Weeks, Employee Wellness Activities
  • Flexible Work Schedule
  • Employee Training and Development

We do not discriminate on the basis of race, color, religion, national origin, sex, age, or disability. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors. UAT does not sponsor foreign visa's. Thank you for your understanding.